Q. Do you ship worldwide?
A. No, these are the countries we currently do not ship due to COVID-19 :
- Central African Republic - CF
Equatorial Guinea - GQ
Guinea Bissau - GW
Iran - IR
Korea, North (North Korea)
Myanmar - MM
Saint Pierre Et Miquelon
Sao Tome & Principe
Sierra Leone - SL
Somalia - SO
St. Helena (S. Atlantic)
Sudan - SD
Syria - SY
Turkmenistan, Republic Of - TM
If you happen to be in one of the mentioned locations and would like to receive our product, please contact us.
Q. Are your products first quality?
A. Yes, our products are first quality. Everything you need to know about the product is located in the description of every product.
Q. I received the wrong order, what do I do?
A. Although, this has never ever occurred to us, since we strive for perfection when it comes to our customers satisfaction, if you happen to get the wrong order, please contact us immediately via the CONTACT US page, Facebook, Instagram or e-mail.
Q. What do I do if my ordered product is damaged?
A. If you happen to get a product that is damaged in any way, please contact us via the CONTACT US page, Facebook, Instagram or e-mail, providing the proof of the damaged goods and your order details. Our customer service team will be more than happy to assist with processing a replacement order or a refund.
However, you might be asked to return the damaged product. All shipping fees will be paid in such case.
Please have in mind that our Refund Policy lasts 50 days only. If 50 days have gone by, unfortunately we can’t offer you a refund or exchange. You can find more information about our Refund Policy here.
Q. How do I return my order?
A. Returns are accepted for all items within 50 days of purchase. If you need to return your order, please contact us via the CONTACT US page, Facebook, Instagram or e-mail, as we will provide you with further instructions.
You can find our refunds policy here.
Q. How do I cancel my order?
A. You can't change your order as soon as it's being processed. If you are unhappy with the product you have received, please contact us.
Can't find the answer to your question? Contact our customer support via e-mail, Facebook or Instagram!